Privacy policy

Privacy Policy

Last updated: September 2026

BornArab (“BornArab”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order, contact us, subscribe to our communications or otherwise interact with BornArab.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

BornArab is an independent art brand celebrating Arab culture, identity and memory.

For questions about this Privacy Policy or your personal information, please contact us at:

BornArab
contact@bornarab.com

2. Personal Information We Collect

Depending on how you interact with BornArab, we may collect information including:

Contact information, such as your name, email address, telephone number, billing address and shipping address.

Order information, including products purchased, selected sizes and finishes, order value, transaction details and order history.

Payment information. Payments are processed through our payment providers. BornArab does not necessarily receive or store your complete payment card details.

Account information, if customer accounts are available and you choose to create one.

Customer service information, including messages, photographs, order issues, damaged-product claims and other information you provide when contacting us.

Device and usage information, such as your IP address, browser type, device type, operating system, pages viewed, interactions with our website and referring URLs.

Marketing information, including your marketing preferences and interactions with emails, advertisements or other communications.

Cookies and similar technologies, which may collect information about how you use and interact with our website.

3. How We Collect Information

We may collect personal information:

directly from you when you place an order, complete a form, contact us or subscribe to communications;
automatically through cookies and similar technologies when you use our website;
from service providers that help us operate our store;
from payment, fulfillment, delivery, analytics, advertising and technology partners where permitted by law.

4. How We Use Personal Information

We may use personal information to:

process and fulfill orders;
arrange production, shipping and delivery;
process payments and refunds;
provide order confirmations and tracking information;
respond to customer service requests;
investigate damaged, lost or incorrect orders;
prevent fraud, abuse and unauthorized transactions;
operate, maintain and improve our website;
understand how customers use BornArab;
personalize the shopping experience;
send marketing communications where permitted;
measure and improve advertising and marketing;
comply with legal, tax, accounting and regulatory obligations;
protect BornArab, our customers and our legal rights.

Where applicable law requires a legal basis for processing personal information, we process your information on an appropriate legal basis, which may include fulfilling a contract with you, complying with legal obligations, pursuing legitimate business interests or obtaining your consent.

5. Shopify

Our online store is hosted using Shopify.

Shopify processes certain personal information to provide the ecommerce infrastructure that allows us to operate BornArab, process transactions and provide our online store.

Shopify and its service providers may process information in countries other than the country in which you live.

For more information about how Shopify processes personal information, please refer to Shopify’s own privacy documentation.

6. Fulfillment and Delivery Partners

BornArab works with third-party production, fulfillment and delivery partners to manufacture and deliver orders.

We may provide these partners with information reasonably necessary to fulfill your order, such as:

your name;
shipping address;
telephone number where required for delivery;
order and product information;
other information necessary to manufacture, ship or deliver your purchase.

These partners may process personal information according to their own legal obligations and privacy practices.

7. Payment Providers

Payments are processed through Shopify and/or other payment providers made available at checkout.

Payment providers may collect and process payment information, billing details and other information necessary to authorize transactions and prevent fraud.

The payment methods available to you may vary depending on your location.

8. Cookies and Similar Technologies

BornArab and our technology partners may use cookies, pixels and similar technologies to operate our website, remember preferences, understand website usage, improve performance and, where permitted, support advertising and marketing.

Some cookies are necessary for our website and checkout to function.

Other cookies may be used for analytics, personalization or advertising depending on your consent and applicable law.

Where required, you may be provided with controls to accept, reject or manage non-essential cookies.

9. Advertising and Analytics

We may use analytics and advertising services to understand website performance, measure marketing campaigns and show relevant advertising.

Depending on the services enabled on our store, these providers may receive information about your device, browsing activity, interactions with BornArab or purchases.

Where required by applicable law, advertising or analytics technologies will be used subject to your consent or other applicable privacy choices.

10. Marketing Communications

If you subscribe to BornArab marketing communications, we may send you information about new artwork, collections, artists, offers and BornArab news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Unsubscribing from marketing communications does not prevent us from sending transactional communications relating to an order you placed.

11. How We Share Personal Information

We may disclose personal information to third parties where reasonably necessary to operate BornArab, including:

Shopify;
payment processors;
production and fulfillment providers;
shipping and logistics providers;
customer support providers;
website and technology providers;
analytics and advertising providers;
professional advisers where necessary;
government authorities, regulators or other parties where legally required.

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets or similar business transaction.

We do not disclose personal information to unrelated third parties for their own purposes except as described in this Privacy Policy or as otherwise permitted or required by law.

12. International Data Transfers

BornArab operates internationally and uses service providers located in different countries.

As a result, your personal information may be transferred to, stored in or processed in a country other than the country where you live.

Where required by applicable privacy law, appropriate safeguards will be used for international transfers of personal information.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

fulfill and manage orders;
maintain transaction and business records;
comply with legal, accounting and tax obligations;
prevent fraud;
resolve disputes;
enforce our agreements and protect our legal rights.

Retention periods may vary depending on the type of information and applicable legal requirements.

14. Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, transmission method or electronic storage system can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

request access to personal information we hold about you;
request correction of inaccurate information;
request deletion of certain personal information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
receive certain information in a portable format;
opt out of certain targeted advertising, sharing or similar uses where applicable;
appeal certain decisions regarding a privacy request where applicable.

These rights are subject to applicable law and may not apply in every circumstance.

To exercise a privacy right, contact us at:

contact@bornarab.com

We may need to verify your identity before processing certain requests.

16. United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law that applies, these rights may include access, correction, deletion and portability rights, as well as rights concerning certain uses of personal information for targeted advertising, profiling, sale or sharing.

Where required, BornArab will provide appropriate mechanisms for exercising these rights.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

17. United Kingdom Privacy Rights

If you are located in the United Kingdom, your personal information may be protected by the UK GDPR and the Data Protection Act 2018.

Subject to applicable law, you may have rights including:

access to your personal information;
correction of inaccurate information;
deletion of certain information;
restriction of processing;
objection to certain processing;
data portability;
withdrawal of consent where applicable.

You may also have the right to lodge a complaint with the UK Information Commissioner’s Office.

We encourage you to contact BornArab first so we can try to address your concern.

18. Australia Privacy Rights

If you are located in Australia, we handle personal information in accordance with privacy requirements applicable to our business.

Where applicable, you may contact us to request access to or correction of personal information we hold about you or to raise a privacy concern.

Please contact us at contact@bornarab.com.

19. Children’s Privacy

BornArab is not intended for children to make purchases independently.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided personal information to us, please contact us at contact@bornarab.com.

20. Third-Party Links

Our website may contain links to websites or services operated by third parties.

BornArab is not responsible for the privacy practices, content or security of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal requirements or business operations.

When we update this Privacy Policy, we may revise the “Last updated” date at the top of this page.

We encourage you to review this page periodically.

22. Contact

For questions, concerns or requests regarding this Privacy Policy or your personal information, contact: